To ensure the best possible pet illustration, we recommend providing clear and well-composed photos of your beloved companion. The illustration will be based on the positioning of your pet in the photo, so consider the following guidelines:

• Pose and Direction: Have your pet posed in the direction you'd like them to be illustrated. If you prefer a full-body illustration, ensure that your pet's entire body is visible in the photo without any obstructions in front of them.
• Face the Camera: For the best results, ensure that your pet is facing the camera in the photo. This helps us capture their unique features and expressions accurately.

By following these suggestions, you'll help us create a pet illustration that truly captures the essence and personality of your furry friend.

We prioritize delivering the highest quality designs tailored to your vision. To ensure that, our design process does not begin until an order has been placed. However, rest assured that you have the freedom of unlimited revisions. We will diligently collaborate with you, making adjustments until your design is perfect and you are completely satisfied with the result. Your satisfaction is our top priority.

While we're more than happy to accommodate different designs for you, please note that they cannot be combined into a single order. To proceed with multiple designs, you would need to place separate orders for each distinct design.

If you have multiple pets, rest assured that we can include up to three pets in a single design. This allows you to celebrate all your furry friends in one beautiful illustration while keeping your orders organized and tailored to your preferences.

We can showcase up to three beloved pets in a single design. It's important to note that the more pets included, the smaller the individual illustrations become, which can impact the clarity of finer details during the printing process. To ensure a high-quality, detailed print that closely resembles the design proof, we recommend a limit of three pets per design.

We believe in making sure you're absolutely thrilled with your pet illustration. That's why we offer unlimited revisions to guarantee your satisfaction.

However, please keep in mind that the production process doesn't begin until your design proof has been approved. Multiple revisions can extend the production and delivery times. We aim to strike a balance between perfecting your design and ensuring timely delivery, all with the goal of creating a beautiful and personalized piece of art for you and your pet.

Given the customized and personalized nature of our products, we do not typically offer refunds or exchanges. To provide you with peace of mind, we have implemented a thorough design proofing system, allowing you to review and approve the design before production begins.

However, in the rare event that there is an issue with the quality of your product due to printing errors or defects, we are more than willing to rectify the situation. Please don't hesitate to reach out to our dedicated customer service team at info@pawtoprint.co, and they will promptly assist you in addressing any concerns or issues you may encounter. Your satisfaction remains our utmost priority, and we are committed to ensuring you receive a high-quality product that you and your pet will cherish.