Shipping policy
Effective Date: 12/27/23
Last Updated: 12/27/23
Thank you for choosing Paw To Print for your pet illustration needs. We are committed to providing you with a seamless and satisfying shopping experience. Please take a moment to review our shipping policy to understand how we handle the delivery of your orders.
1. Order Processing Time:
- All orders are typically processed within 10-12 business days (excluding weekends and holidays) from the date of order placement.
- Customized and personalized items may require additional processing time. Please refer to the product description for estimated processing times.
2. Shipping Methods:
- We offer a variety of shipping methods to accommodate your preferences. The available options will be displayed during the checkout process.
- The estimated delivery times and costs for each shipping method will also be provided during checkout.
3. Shipping Locations:
- Currently, we only offer shipping to addresses within the United States. We do not ship internationally at this time. If your location is outside the US, we apologize for any inconvenience and recommend checking back in the future for any updates regarding international shipping.
4. Shipping Costs:
- Shipping costs are calculated based on the shipping method selected, the destination address, and the weight and dimensions of the items in your order.
- Shipping costs will be clearly displayed during the checkout process for your review before finalizing your purchase.
5. Tracking Your Order:
- Once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this tracking number to monitor the status and progress of your shipment.
6. Estimated Delivery Times:
- Estimated delivery times vary depending on your location and the selected shipping method. Please refer to the shipping method and tracking information for the most accurate delivery estimate.
7. Delays and Exceptions:
- While we strive to ensure timely delivery, unforeseen circumstances such as extreme weather, customs delays, or other external factors may affect delivery times. We appreciate your understanding in such cases.
8. International Shipping:
- Currently, we only offer shipping to addresses within the United States. We do not ship internationally at this time. If your location is outside the US, we apologize for any inconvenience and recommend checking back in the future for any updates regarding international shipping.
9. Order Status and Assistance:
- If you have questions about the status of your order or need assistance with any shipping-related inquiries, please contact our dedicated customer service team at info@pawtoprint.co
10. Returns and Refunds:
- For information regarding returns and refunds, please refer to our Return Policy.
11. Change of Shipping Address:
- If you need to change the shipping address for your order after it has been placed, please contact our customer service team as soon as possible. Address changes may be accommodated if your order has not yet been shipped.
By placing an order with Paw To Print, you agree to adhere to the terms and conditions outlined in this shipping policy.
We appreciate your trust in our products and services. If you have any questions or require further assistance, please do not hesitate to contact us.
Sincerely,
Paw To Print
info@pawtoprint.co